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Casumo bills itself as “an online casino full of adventure and joy.” If that doesn’t set them apart, what about the fact that their mission statement includes bringing joy to people in an alternate dimension?
If you’re looking for an online casino that stands out from the crowd, you’ll want to write the name “Casumo” at the top of your list. In addition to being all kinds of unusual, this Malta-based company has been around since 2012 and received multiple honors at the EGR Operator Awards. They’re also licensed by the Malta Gaming Authority and the UK Gambling Commission, two of the toughest and most respected licensing jurisdictions in the business.
For those who’ve never heard of this innovative gaming site, my Casumo casino review is meant to fill in all the blanks. From banking options to their customer service department, I’ll be touching on the various areas that are important to potential players. Once you’re done, you’ll have a much better idea of whether to open an account or continue your quest for a new online gaming destination.
Prohibited Nations
Each online casino has their own list of banned nations. This prohibits residents of these countries from signing up and taking part in real-money play, and the following are currently locked out of the Casumo website: United States, Guam, American Samoa, North Mariana Islands, Marshall Islands, Virgin Islands, Puerto Rico, Spain, France, Italy, Turkey, Denmark, Greece, Guyane, Martinique, Guadeloupe, Reunion, North Korea, China, and Hong Kong.
Software Used
As of this writing, Casumo utilizes gaming software from the following developers: NetEnt, Thunderkick, Greentube, Jadestone, Microgaming, Play’n GO, Relax Gaming, and IGT. This bundling together of multiple software brands has become more common in the world of online gambling, as it provides customers with a greater selection and helps drum up business in an increasingly competitive marketplace.
You won’t have to worry about downloading anything onto your computer, as Casumo is a Flash-based site that can be played on any browser. It’s compatible with Mac and PC, and they also maintain a mobile casino that works on Apple and Android devices.
As you might expect, the audio and visual components of the site are excellent. I’ve never played a slot machine that slowed down or suddenly paused, and I don’t expect to anytime in the future.
One of the interesting features of their software is a continual stream of updates regarding player wins and other achievements. During the time that I wrote this review, here are just a few of the messages that scrolled across my screen:
- Milady32 just won €3.72 in Deuces Wild Double Up, wonderful!
- vandilaus just got “20 free spins”. Yummy!
- fnilsen logged in. Best of luck today, my good friend.
- casumolambada just won €187 in Fruit Shop, wonderful!
- Sajamo just won €21.7 in Gonzo’s Quest, wonderful!
The above information can easily be ignored, but I’ve found that it adds a welcome personal touch to the site. This is just one of the many examples of how the casino manages to stand out from the crowd.
Ways to Fund Your Account
Once you’re ready to deposit money into your account, you’ll find the following options available: Visa, MasterCard, Skrill, Paysafe, Neteller, and bank transfer. This is a common assortment of choices, and each of these should be resolved instantly.
When you request a withdrawal, it’s reviewed by the casino’s financial department within 23 hours. The transaction should appear in your account within three days, although additional verification is required for withdrawals in excess of 1,000 euros. Options include Skrill, Visa, Neteller, and bank transfer.
I’d like to see a few more withdrawal options available to customers, although the methods provided should be more than sufficient for most players. This puts Casumo right in line with industry standards, allowing winners to get their money without a lot of hassle.
Selection of Casino Games
As I mentioned earlier, Casumo offers games from a number of the leading software developers such as IGT and NetEnt. There are several hundred games available, from licensed slots to old-fashioned casino favorites.
If you’re a fan of huge payouts (and who isn’t?) you should also take note of the various progressive jackpots offered by Casumo. While I’ve never been lucky enough to win one, viewing the page with all the current payouts inspires me to keep trying. As of this writing, here are some of the amounts being offered (in euros):
- Mega Fortune – 1,750,421.60
- Hall of Gods – 1,620,441.43
- Arabian Nights – 555,513.79
- Cosmic Fortune – 142,383.96
- Geisha Wonders – 161,731.33
- Icy Wonders – 161,731.33
- Caribbean Stud Poker – 22,396.01
- Mega Joker – 6,678.46
- Keno – 18,304.80
- Tiki Wonders – 161,731.33
Bonus for a Deposit
When you become a customer at Casumo, you’ll have an opportunity to receive free money on your first five deposits. All of these carry a 25x wagering requirement, which is far better than what most competing sites demand. When using bonus money, please note that you’ll be limited to a maximum wager of 5 euros per spin until all requirements have been fulfilled. Be sure to read through their terms and conditions for all the details.
- The first deposit awards a 200% matching bonus up to 50 euros.
- The second deposit awards a 50% bonus up to 150 euros.
- The third deposit awards a 50% bonus up to 200 euros.
- The fourth deposit awards a 25% bonus up to 400 euros.
- The fifth deposit awards a 25% bonus up to 400 euros.
Customer Service
All interaction with customer service is done via a live chat feature. I’d normally complain about the lack of additional options, but I’ve always found this to be the most effective method of contact. By talking to the representative over the Internet, you don’t have to worry about running into someone with a hard-to-decipher accent.
Final Verdict
If you’re tired of cookie cutter online gambling, then I suggest signing up with Casumo as soon as possible. Their presentation is quite different from most competing sites, and their generous progressive jackpots are sure to be a crowd pleaser.
I’m also a big fan of their wagering requirements on bonuses. I’ve seen sites that range from a standard 35x to a ridiculous 50x, but Casumo beats all of these with a 25x playthrough. That’s reason enough to give them a try, especially if you’re fond of chasing bonus offers across the Internet.
